Billing & Payments

Payment Terms

Clear, fair, and transparent billing so there are never any surprises.

Last updated: January 1, 2024

Milestone-Based Payment Structure

We use a milestone-based payment model to ensure both parties are protected and the project moves forward with mutual commitment. All projects are billed according to the following structure:

30%

Project Kickoff

Due before development begins. Covers discovery, design, and project planning phase.

40%

Mid-Project Milestone

Due when core features are developed and reviewed. Covers the development sprint.

30%

Final Delivery

Due before final code handover, deployment, or app store submission.

Note: For larger projects (above ₹5,00,000), payments may be split into more milestones as mutually agreed upon in the project contract.

Accepted Payment Methods

🏦

Bank Transfer (NEFT/IMPS/RTGS)

Direct bank transfers for Indian clients

💳

Credit / Debit Card

Visa, Mastercard, American Express

📱

UPI

GPay, PhonePe, Paytm, and all UPI apps

🌐

PayPal

For international clients

💰

Wise (TransferWise)

For international wire transfers

💼

Razorpay

Online payment gateway

Invoice & Payment Timeline

Invoice Issuance: Invoices are issued at the start of each milestone. Invoices include a 7-day payment due date.

Late Payment: Payments not received within 7 days of invoice may result in a pause of project work. A 2% monthly fee applies to overdue invoices.

Currency: Indian clients are billed in INR (Indian Rupees). International clients can be billed in USD, GBP, AUD, or EUR by prior agreement.

Taxes (GST): All prices are exclusive of GST. 18% GST is applicable on all invoices for Indian clients as per Government of India regulations. International clients are exempt.

Project Start: Project work commences only after the first milestone payment (30%) is received and cleared.

Refund Policy

Eligible for Refund

• If we fail to deliver a milestone within an agreed-upon deadline by 30+ days with no communication, a partial refund may be issued.
• If the project is cancelled before any design or development work begins (within 48 hours of payment), a full refund of the initial payment is possible.

Non-Refundable

• Payments made for completed milestones are non-refundable.
• If the client decides to cancel the project mid-way, completed milestones are billed in full.
• Rush fees, third-party software licenses, and hosting costs paid on behalf of the client are non-refundable.

Intellectual Property & Ownership

Upon receipt of full and final payment, the client receives full ownership of all custom-developed source code, design files, and project assets.

DevCraft Studio retains the right to showcase completed projects in our portfolio unless the client requests confidentiality in writing.

Third-party libraries, frameworks, and open-source tools used in the project remain subject to their respective licenses.

Any pre-existing tools, frameworks, or proprietary code owned by DevCraft Studio that is incorporated into the project will be licensed to the client for use in the delivered product only.

Questions About Billing?

Our team is happy to discuss payment arrangements, custom billing terms, or any other financial questions.

Email Us About Billing

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